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Related FAQ
Yes, once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
Shipping times may vary depending on your location. Generally, in all Australia orders arrive within 3-7 business days, while remote area orders may take longer. Please visit our Shipping and Delivery page for estimated delivery times.
Shipping and Delivery
We have a hassle-free return policy for our customers in Australia. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please refer to our Returns and Refunds page for detailed instructions.
Return and Refund Policy
Yes, we offer international shipping to select countries. Please check our Shipping and Delivery page for more information on the countries we ship to and any associated fees.
Shipping and Delivery
Our customer service team is available to assist you Monday through Friday, from 9:00 AM to 5:00 PM (local time).
Certainly! You have the option to return an item and exchange it for something else. However, please note that shipping fees will apply unless the item is faulty. In case you receive a defective or faulty item, we will cover the shipping costs for the return and exchange.
Company details
ABN: 37671583930
Business Name: BABYSTEPS VENTURES PTY LTD
ACN: 671583930
Warehouse Address : 16 Sedgwick St, Smeaton Grange NSW 2567